TERMS AND CONDITIONS
XL VISA CARD CARDHOLDER AGREEMENT:
This is a stored value card agreement. This agreement is effective
as of June 1, 2006 and replaces any previous cardholder agreement
for this Card.Please read this Agreement carefully and retain it
for your records.
This stored value card cardholder agreement together with disclosures
made in compliance with the Electronic Fund Transfer Act (“EFTA
Disclosures”) and the privacy policy statement (collectively,
this “Agreement”) is the contract between you, SCN and
the Bank for your VISA payment device (“Card”).
THE CARD IS A PRE-PAID STORED VALUE CARD
THAT CAN BE USED AT MOST ATMs OR MERCHANT LOCATIONS BEARING THE
VISA, INTERLINK®, PLUS®, PULSE®, or STARsm LOGOS, SUBJECT
TO THE TERMS OF THIS AGREEMENT. INTEREST, DIVIDENDS OR OTHER EARNINGS
OR RETURNS WILL NOT BE PAID TO YOU FOR ANY VALUE LOADED ON THE CARD.
THERE IS NO CREDIT CARD, CREDIT LINE, OVERDRAFT PROTECTION, OR DEPOSIT
ACCOUNT ASSOCIATED WITH THE CARD. THE VALUE ASSOCIATED WITH THE
CARD IS NOT INSURED BY THE FEDERAL DEPOSIT INSURANCE CORPORATION
(FDIC). VALUE IS NOT STORED ON THE CARD ITSELF; INSTEAD, IT IS STORED
ON THE BANK’S COMPUTER SYSTEM.
By activating the Card or by retaining, using or authorizing the
use of the Card, (i) you represent and warrant that you are at least
eighteen (18) years of age (nineteen (19) years of age if you are
a resident of a state where the age of majority is nineteen (19)),
(ii) you represent and warrant that all of the personally identifiable
information provided by you is true, correct and complete, (iii)
you acknowledge receipt of the SCN’s EFTA Disclosures and
privacy policy statement, (iv) you accept the Card, and (v) you
agree that you have read and understood this Agreement and that
you will be bound by and will comply with all of its terms and conditions.
If you do not agree with all of these statements, you cannot activate
and/or use the Card. You may contact Customer Service to arrange
for a refund. If you are under age, your parent or guardian may
enter into this Agreement, and you can become a Registered User
of the Card.
In this Agreement, the words “you” and “your”
each mean the Cardholder. “Bank” means First Federal
Bank of Roswell, New Mexico, a federally chartered bank located
in Roswell, New Mexico, which will issue the Card. “Cardholder”
means an individual who: (i) is a U.S citizen or legal alien residing
in one of the fifty (50) states of the U.S. or the District of Columbia
with a verifiable U.S. mailing address; (ii) is at least eighteen
(18) years of age (nineteen (19) years of age or older if a resident
of a state where the age of majority is nineteen (19)); and (iii)
has activated and/or used the Card. “Card” shall mean
the Visa®, Interlink, Plus, Star, Pulse branded (as applicable)
plastic electronically encoded stored value. “Registered User”
means a person the Cardholder registers and authorizes to use the
Card in accordance with procedures provided by SCN. “Visa”
means Visa U.S.A., and its successors and assigns. “We,”
“us,” and “our” each means Bank, or anyone
we assign our rights to. “SCN” means Secure Cash Network,
Inc., a Texas corporation, which is the third party that administers
the Card and to whom you submitted Activation Information to obtain
the Card, that provides certain support and marketing services for
the Card, and that will receive all fees (See “Schedule of
Fees and Charges”) paid under this Agreement.
Activation of Card. To activate your
Card, call Customer Service and provide the requested Activation
Information. We reserve the right to reject or accept the Activation
Information you submit at our sole discretion. Your use of the Card
will be subject to the terms and conditions of this Agreement and
any subsequent amendment(s) to this Agreement.
Issuance of the Card. After activating
your Card, a Card will be assigned to you in accordance with the
terms and conditions of this Agreement. When calling Customer Service,
Cardholders will submit certain personally identifiable information.
We are committed to respecting your wishes regarding privacy of
your personally identifiable information. Please see our privacy
policy in this Agreement for further information.
Availability of Card Value. Value
will be “loaded” or credited to the Card after the Card
has been activated and the authenticity of the Card and/or “load”
instruction has been verified. Value loads may be delayed until
we have actually received transferred value. During such delay,
the value will not be available to the Cardholder. We reserve the
right to accept or reject any request to load value to the Card,
at our sole discretion.
Reloading Value to the Card. Additional
value may be “reloaded” or added to the Card subject
to the limitations provided herein. Reloading of additional value
to the Card may be delayed until we have actually received transferred
value. During such delay, the amount transferred will not be available
to the Cardholder. We reserve the right to accept or reject any
request to add additional value to the Card, at our sole discretion.
A reload fee may apply for adding additional value to the Card.
Using the Card. After the Card is
issued, you may use it to purchase goods and services anywhere VISA,
Interlink, Plus, Star, Pulse, as applicable, are accepted and to
access cash at ATMs or financial institutions displaying the name
and/or logo of Plus, Star, Pulse, as applicable, subject to the
terms of this Agreement. Each time you use the Card to purchase
goods or services, you authorize Bank to debit the Card. The Card
is non-transferable and may be used only by the Cardholder or a
Registered User. Furthermore, you agree that you shall:
(a) not use the Card to purchase illegal goods or services;
(b) promptly notify us of any loss or theft of the Card; and
(c) use the Card only as instructed.
If the Card is used other than as permitted by this Agreement, to
the extent permitted by law, Bank may, at its option and without
waiving any of its rights, recognize the transactions and debit
or credit the Card accordingly.
Limitations on Value. The maximum
amount of value that may be “reloaded” or added to the
Card on any calendar day is limited to $1,000. The maximum amount
of value that can reside on the Card at any time shall be $1,500.
SCN, in its sole discretion, may increase or decrease these limits
from time to time upon notice to you.
Personal Identification Number (“PIN”).
The PIN that accompanies your Card is a security feature that functions
as your signature, identifying you as the proper user of the Card,
and authorizing any transactions that you make with the Card. Your
PIN allows you to access your funds. Keep your PIN in a safe place,
separate from the Card. Do not write the PIN on your Card, or otherwise
make it available to anyone else. Regardless of your actions, you
assume full responsibility for any and all transactions made by
unauthorized users. If you voluntarily give your Card to another
and/or allow others access to your PIN you will be fully responsible
for their use of the Card and any funds and/or purchases made with
the Card. Your PIN is our only method of identifying your account.
Keep it separate and keep it safe.
Your Card Password gives you access to customer service, online
account activity and access to all telephone account services.
Liability for Overdrafts. You must
have sufficient value available on the Card to pay for each transaction.
You may not make purchases that in the aggregate exceed $500 per
calendar day. If a merchant attempts to process a transaction for
more than the value available on the Card, the transaction will
be declined. Nonetheless, if, for any reason, a transaction is processed
for more than the value on the Card, you are liable for that entire
amount and agree to pay any overdraft immediately on demand. We
reserve the right to automatically debit such overdrafts from any
available funds present now or in the future on this Card or any
other Card(s) you have on file at SCN.
Disputed Transactions. SCN or Bank
is not responsible for the delivery, quality, safety, legality or
any other aspect of goods and services purchased by you with the
Card. All such disputes should be addressed to the merchants from
whom the relevant goods and services were purchased.
Refunds. Any refund for goods or services
purchased with the Card may only be made in the form of a credit
to the Card. You are not entitled to receive the refund in cash.
Cancellation; Suspension of Use. SCN
or Bank, in its sole and absolute discretion, may limit your use
of the Card. SCN or Bank may refuse to issue a Card or may revoke
the Card privileges with or without cause or notice, other than
any required by applicable law. The Card at all times remains the
property of the Bank and may be repossessed by Bank at any time.
If you would like to cancel use of the Card, call SCN at 1-800-510-1314.
We may also suspend use of the Card at any time and for any reason.
If we decide to cancel or suspend use of the Card, we will attempt
to notify you by U.S. mail or electronic mail. Upon cancellation
of the Card privileges, use of the Card must be immediately discontinued.
You agree not to use or attempt to use an expired, revoked or otherwise
invalid Card. SCN’s or Bank’s cancellation of Card privileges
will not affect your rights and obligations pursuant to this Agreement.
If we cancel or suspend your Card privileges through no fault of
yours, you will be entitled to a refund of any remaining balance
as provided in this Agreement.
Card Expiration. You may use the Card
only through the expiration date. Without limiting the generality
of the foregoing, if you attempt to use the Card after the expiration
date, transactions will not be processed.
Settlement Upon Expiration or Cancellation.
If there is a balance remaining on the Card upon expiration, the
balance will be transferred to a new Card if we choose to issue
one to you. If we choose not to issue a new Card to you or if we
cancel your Card privileges for any reason we will attempt to refund
to you the balance remaining on the Card less all amounts owed in
connection therewith (including all fees and charges described in
this Agreement and the amount of any overdraft) upon expiration.
A check made payable to you will be mailed to your most recent postal
address as indicated in our books and records.
Credit Inquiries. You authorize the
Bank and SCN to make or have made any credit, employment and investigative
inquiries as Bank and/or SCN deem appropriate in connection with
the activation, issuance, loading, reloading or review of the Card,
whether for fraud, misuse or otherwise.
Change of Terms. Subject to the limitations
of applicable law, we may at any time change or remove any of the
terms and conditions of, or add new terms or conditions to, this
Agreement. We will send notice of any such change to you by U.S.
mail to your current address listed on the SCN’s books and
records. As of the effective date included in any notice, the changed
or new terms will apply to the Card, including, without limitation,
all future transactions made using the Card. Notwithstanding the
foregoing, advance notice of any change may not be given if it is
necessary to make any such change immediately in order to maintain
or restore the security of the Card or any related payment system.
If any such change becomes permanent and disclosure to you of the
change would not jeopardize the security of the Card or any related
payment system, notice will be provided to you within thirty (30)
days of making the change.
Fees and Charges. We will charge
you the fees and charges set forth on the Schedule of Fees and Charges
attached hereto and incorporated herein by reference. All fees and
charges will be deducted automatically from the Card balance at
the time the fee or charge is incurred.
Unclaimed Property. If we have no
record of transactions on the Card for several years, applicable
law requires us to report the balance on the Card as unclaimed property.
If this occurs, we will try to locate you at the address shown in
our records. If we are unable to locate you, we may be required
to deliver any value remaining on the Card to the State of Texas
as unclaimed property. We may deduct a Dormancy Fee, as permitted
by law and described in the “Schedule of Fees and Charges.”
Card Information. The current available
balance on the Card and descriptions of debits and credits thereto
will be available to you as soon as practicable after the settlement
of each transaction. To obtain such information, call SCN Customer
Service at 1-800-510-1314 or visit http://www.xlcard.com as applicable.
A charge may apply for balance inquires requested by telephone.
Please see the “Schedule of Fees and Charges set forth in
this Agreement for details regarding this charge and other fees
and charges associated with the Card.
Periodic Statements. Electronic periodic
statements of Card transactions will be made available monthly at
the http://www.xlcard.com website, as applicable, unless there are
no transactions in a particular month. You agree that these are
reasonable procedures for sending and receiving periodic statements.
Examination of Periodic Statements.
You agree to inspect your periodic statements and to notify SCN
of any erroneous, improper or unauthorized transactions on the Card.
If your periodic statement indicates transactions that you did not
make, notify SCN immediately by calling the telephone number or
writing to the address shown in the “Contact Information”
section of this Agreement. See the section entitled “Your
Liability for Unauthorized Transfers” for additional information
concerning your liability for unauthorized transfers.
Contact Information. If you have questions
regarding the Card, you may call SCN at 1-800-510-1314 or write
to Secure Cash Network Customer Service; P.O. Box 8249, The Woodlands,
TX 77387.
Legal Costs. If SCN or the Bank takes
legal proceedings against you because of a default in the terms
of this Agreement, you must pay reasonable attorneys’ fees
and other costs of the proceedings. Your responsibility for fees
and costs shall in no event exceed the maximum amount allowed by
law.
Waiver. To the extent permitted by
law, you waive and release Bank and SCN from all defenses, rights
and claims you have or may have against Bank and SCN arising from
or relating to any use of the Card.
Delay of Rights. SCN or the Bank can
waive or delay enforcement of any of its rights under this Agreement
without losing them.
Foreign Exchange/Currency Conversion.
If you use the Card for transactions in a currency other than U.S.
Dollars, the transactions will be converted by Visa, as applicable,
to U.S. Dollars, generally using either a (i) government-mandated
rate or (ii) wholesale market rate in effect the day before the
transaction is processed (the “processing date”), increased
by one percent (1%). If a credit is subsequently given for a transaction,
it will be decreased by one percent (1%). If the credit has a different
processing date, then the exchange rate of the credit can be greater/less
than that of the original transaction. The currency conversion rate
on the day before the processing date may differ from the rate in
effect at the time of the transaction or on the date the transaction
is posted to the Card. You agree to accept the converted amount
in U.S. Dollars.
Change of Address. If your U.S. mail
or postal address changes, you must notify SCN Customer Service
immediately. Failure to do so may result in information regarding
the Card being mailed to the wrong person or your transactions being
declined at the point-of-sale. In such event, we shall not be responsible
for any resulting misuse of value on the Card. Any notice given
by SNC or the Bank shall be deemed given to you if mailed to you
at the last U.S. mail address for the Card furnished by you to SCN.
You agree SCN or the Bank may accept changes of address from the
U.S. Postal Service.
Information to Third Parties. We
will disclose personally identifiable information to third parties
(including, but not limited to, SCN) about the Card or the transactions
you make:
(a) where it is necessary for completing transactions;
(b) in order to verify the existence and condition of the Card for
a third party;
(c) in order to comply with government agency or court orders;
(d) if you give us your written permission;
(e) to service providers who administer the Card or perform data
processing, records management, collections, and other similar services
for us, in order that they may perform those services;
(f) in order to prevent or investigate possible illegal activity;
or
(g) in order to issue authorizations for transactions on the Card.
Governing Law. All matters, whether
sounding in contract, tort or otherwise, relating to the validity,
construction, interpretation or enforcement of this Agreement shall
be determined by the laws of the United States and, to the extent
not inconsistent therewith, the laws of the State of Texas.
Liability for Authorized Users. If
you authorize another person to use the Card you agree, to the extent
permitted by law, that you will be liable for all transactions arising
from use of the Card by such person.
Lost or Stolen Cards.
To the extent permitted by applicable law, we are not responsible
for lost or stolen Cards or any unauthorized transactions made with
the Card. You agree to give the notice described in the section
entitled “Notice in Event of Unauthorized Transfer”
if the Card is lost or stolen, and you should do so immediately
to minimize your possible losses. See the section entitled “Your
Liability for Unauthorized Transfers” in this Agreement for
additional information concerning your liability for unauthorized
transfers. You also agree, to the extent permitted by law, to cooperate
completely with Bank and SCN in either of their attempts to recover
from unauthorized users and to assist in their prosecution.
Liability for Failure to Make Transfers.
If we do not complete a transaction to or from the Card on time
or in the correct amount according to our Agreement with you, we
may be liable for your losses or damages. However, there are some
exceptions. We will not be liable, for instance:
(a) if through no fault of ours, you do not have enough value on
the Card to complete the transaction;
(b) if either your computer system or SCN’s or the Bank’s
computer systems were not working properly and you knew about the
problem when you started the transaction;
(c) if a merchant refuses to honor the Card;
(d) if circumstances beyond our control (such as fire, flood, terrorist
attack or national emergency) prevent the transaction, despite reasonable
precautions that we have taken;
(e) if you attempt to use a Card that has not been properly activated;
(f) if a Merchant where the Card was either purchased or loaded
did not properly transmit information to SCN; or
(g) there are other exceptions stated in our Agreement with you.
In Case of Errors or Questions About Card
Transactions. If you think your periodic statement is wrong
or if you need more information about a transaction listed on the
periodic statement, please contact SCN as soon as you can by calling
1-800-510-1314; or writing to Secure Cash Network Customer Service;
P.O. Box 8249, The Woodlands, TX 77387. We must hear from you no
later than sixty (60) days after we made available the FIRST periodic
statement on which the problem or error appeared. When notifying
us, you must:
(a) tell us the name, address, and Card number of the Cardholder;
(b) describe the error or the transaction you are unsure about,
and explain as clearly as you can why you believe it is an error
or why you need more information; and
(c) tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint
or question in writing within ten (10) business days. We will determine
whether an error occurred within ten (10) business days after we
hear from you and will correct any error promptly. If we need more
time, however, we may take up to forty-five (45) days to investigate
your complaint or question. If we decide to do this, we will re-credit
the Card within ten (10) business days for the amount you think
is in error so that you will have the use of the value during the
time it takes us to complete the investigation. If we ask you to
put your complaint or question in writing and we do not receive
it within ten (10) business days, we may not re-credit the Card.
We will tell you the results within three (3) business days after
completing our investigation and we will correct any error promptly.
If we decide that there was no error, we will send you a written
explanation. You may ask for copies of the documents that we used
in our investigation.
Right to Receive Documentation. You
have the right to request copies of documents SCN uses in its investigation
when you notify SCN of an error or question about your periodic
statement as described herein.
Your Liability for Unauthorized Transfers.
Tell us AT ONCE if you believe the Card has been lost or stolen.
Contacting us by telephone at 1-800-510-1314 is the best way of
keeping your losses down. You could lose all the value on the Card.
Also, if your periodic statement shows transactions that you did
not make, tell us at once. If you do not tell us within sixty (60)
days after the periodic statement was made available to you, you
may not get back any Card value you lost after the sixty (60) days
if we can prove that we could have stopped someone from taking the
Card value if you had told us in time. If a good reason (such as
a long trip or a hospital stay) kept you from telling us, we may
extend the time periods at our discretion.
Notice in Event of Unauthorized Transfer.
If you believe the Card has been lost or stolen or that someone
has transferred or may transfer value from the Card without authorization,
call SCN Customer Service at 1-800-510-1314.
Consent to Jurisdiction. You consent
and submit to the exclusive jurisdiction of the state and federal
courts located in Texas in all controversies arising out of or in
connection with your use of the Card and this Agreement.
Void Where Prohibited. Not all services
described in this Agreement are available to all persons or at all
locations. We reserve the right to limit, at our sole discretion,
the provision of any such services to any person or in any location.
Any offer of a service in this Agreement shall be deemed void where
prohibited.
Non-Assignability. You may not assign
or transfer this Agreement or any of your respective rights, obligations,
duties, responsibilities or liabilities under this Agreement, and
any attempt to the contrary shall be null and void. This Agreement
shall be binding on you and your respective executors, administrators,
and permitted assigns.
Entire Agreement. This Agreement
sets forth the entire understanding and agreement between you and
us, whether written or oral, with respect to the subject matter
hereof and supersedes any prior or contemporaneous understandings
or agreements with respect to such subject matter.
Section Headings. Section headings
in this Agreement are for convenience of reference only, and shall
not govern the interpretation of any provision of this Agreement.
Severability. If any of the terms
of this Agreement are invalid, changed by applicable law or declared
invalid by order of court or regulatory authority, the remaining
terms of this Agreement shall not be affected, and this Agreement
shall be interpreted as if the invalid terms had not been included
in this Agreement.
DISCLAIMER OF WARRANTIES. EXCEPT AS
EXPRESSLY OTHERWISE PROVIDED IN THIS AGREEMENT, WE MAKE NO REPRESENTATIONS
OR WARRANTIES OF ANY KIND TO YOU, WHETHER EXPRESS OR IMPLIED, REGARDING
THE CARD, CUSTOMER SERVICE FUNCTIONS, OR ANY OTHER SUBJECT MATTER
OF THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
LIMITED LIABILITY. EXCEPT AS OTHERWISE EXPRESSLY REQUIRED BY THIS
AGREEMENT OR APPLICABLE LAW, WE WILL NOT BE LIABLE TO YOU FOR PERFORMING
OR FAILING TO PERFORM ANY OBLIGATION UNDER THIS AGREEMENT UNLESS
WE HAVE ACTED IN BAD FAITH.WITHOUT LIMITING THE FOREGOING, WE WILL
NOT BE LIABLE TO YOU FOR DELAYS OR MISTAKES RESULTING FROM ANY CIRCUMSTANCES
BEYOND OUR CONTROL, INCLUDING, WITHOUT LIMITATION, ACTS OF GOVERNMENTAL
AUTHORITIES, NATIONAL EMERGENCIES, INSURRECTION, WAR, RIOTS, FAILURE
OF MERCHANTS TO HONOR THE REFERENCE CARD OR THE PHYSICAL CARD, FAILURE
OF SCN TO PROVIDE ANY SERVICES, FAILURE OF MERCHANTS TO PERFORM
OR PROVIDE SERVICES, FAILURE OF COMMUNICATION SYSTEMS, OR FAILURES
OF OR DIFFICULTIES WITH OUR EQUIPMENT OR SYSTEMS. NOT IN LIMITATION
OF THE FOREGOING, WE WILL NOT BE LIABLE TO YOU FOR ANY DELAY, FAILURE
OR MALFUNCTION ATTRIBUTABLE TO YOUR EQUIPMENT, ANY INTERNET SERVICE,
ANY PAYMENT SYSTEM OR ANY CUSTOMER SERVICE FUNCTION. IN THE EVENT
THAT WE ARE HELD LIABLE TO YOU, YOU WILL ONLY BE ENTITLED TO RECOVER
YOUR ACTUAL DAMAGES. IN NO EVENT SHALL YOU BE ENTITLED TO RECOVER
ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY OR SPECIAL DAMAGES (WHETHER
IN CONTRACT, TORT OR OTHERWISE), EVEN IF YOU HAVE ADVISED US OF
THE POSSIBILITY OF SUCH DAMAGES.
ARBITRATION OF DISPUTES. Except as
expressly provided below, any controversy that arises out of or
is related to (a) the Card; or (b) any service relating to the Card;
or (c) any agreement or instrument relating to the Card or any such
service; or (d) any breach of any of the foregoing, whether based
on statute, contract, tort or any other legal theory, in which the
aggregate amount in controversy for all claimants exceeds $15,000
including interest and attorneys’ fees (any “Claim”)
will be settled on an individual basis by binding arbitration under
the Federal Arbitration Act (“FAA”). Judgment on the
arbitration award may be entered in any court having jurisdiction.
Any dispute regarding whether a particular controversy is subject
to arbitration will be decided by the arbitrator(s). If any part
of the damages or other relief requested is not expressly stated
as a dollar amount, the controversy will be a Claim that is subject
to arbitration. You, SCN, and Bank acknowledge and agree that the
transactions contemplated by use of the Card, and any controversy
that may arise under or relate to the Card or the services or this
Agreement, involve “commerce” as that term is defined
and used in the FAA. The arbitration will be administered by the
American Arbitration Association (the “AAA”) under its
Commercial Arbitration Rules (the “Arbitration Rules”).
We will tell you how to contact the AAA and how to get a copy of
the Arbitration Rules without cost if you ask us in writing to do
so. The Arbitration Rules permit you to request deferral or reduction
of the administrative fees of arbitration if paying them would cause
you a hardship. Any in-person arbitration hearing will be held in
The Woodlands, Texas, where our employees and records of the Card
are located.
Each arbitrator shall be a licensed attorney who has been engaged
in the private practice of law continuously during the ten (10)
years immediately preceding the arbitration or a retired judge of
a court of general or appellate jurisdiction. The arbitration award
shall award only such relief as a court of competent jurisdiction
could properly award under applicable law, including attorneys’
fees if allowed by applicable law or agreement, and may award to
the prevailing party all pre- and post-award expenses of arbitration.
All statutes of limitation, defenses, and attorney-client and other
privileges that would apply in a court proceeding will apply in
the arbitration. The filing of a demand for arbitration in accordance
with the Arbitration Rules will be deemed the commencement of an
action for purposes of any applicable statute of limitations. There
will be no class Claims-Claims by or on behalf of other persons
will not be considered in or consolidated with the arbitration proceedings
between you, SCN and Bank.
The Card does not limit the right of you or us, whether before,
during or after the pendency of any arbitration proceeding, to exercise
self-help remedies such as the right of set-off or to obtain provisional
or ancillary remedies or injunctive or other traditionally equitable
relief (other than a stay of arbitration) necessary to protect the
rights or property of the party seeking relief pending the arbitrator’s
determination of the merits of the Claim. The taking of any of the
actions described in the preceding sentence by either party or the
filing of a court action by a party shall not be deemed to be a
waiver of the right to demand arbitration of any Claim asserted
as a counterclaim or the like in response to any such action. This
provision in which you SCN and Bank have agreed to arbitrate disputes
will survive the termination of your relationship with SCN and Bank,
whether evidenced by this Agreement or otherwise.
You acknowledge that you have read carefully this provision in which
you SCN and Bank have agreed to arbitrate disputes. You understand
that this provision limits or waives certain of your rights. With
respect to claims that you are agreeing to arbitrate pursuant to
this provision, you understand that you are waiving your right to
bring a court action and to have a jury trial. You understand that
there will be no class claims in arbitration. You further understand
that discovery may be more limited in arbitration than in a court
proceeding, and the right and grounds to appeal from an arbitrator’s
award are more limited than in an appeal from a court judgment.
In addition, you understand that certain other rights you have in
a court proceeding also may not be available in arbitration.
PRIVACY POLICY
This Privacy Policy is provided by Secure Cash Network, Inc. (hereinafter
referred to as “SCN.”)
This Privacy Policy includes examples of the types of nonpublic
personal information we collect and the kind of companies with whom
we may share such information. These examples are illustrative and
should not be considered a complete inventory of our information
collection, use and sharing practices. In addition, you may have
other privacy protections under some state laws.
Please note that this Privacy Policy will not apply to your independent
relationships with other companies that may from time to time offer
you products and services in conjunction with the Card. The privacy
policies of such other companies will govern how they collect, use
and disclose personal information that you choose to allow them
to access.
Information We May Collect
In order to provide you with products and services you have requested,
to service the Card, and as we deem appropriate to determine your
eligibility for products or services, SCN collects or reserves the
right to collect the following types of nonpublic personal information
about you from the following sources:
- Information we receive from you (or is provided to us on your
behalf) including but not limited to your name, address, telephone
number and date of birth;
- Information about your transactions with us or others, such as
the balance on the Card, payment history, parties to transactions
and Card usage;
- Information we receive from a consumer-reporting agency, such
as your creditworthiness and credit history.
Information We May Disclose and To Whom We
May Disclose Information
Disclosures Permitted by Law.SCN may
disclose all of the nonpublic personal information described above,
as permitted by law. For example, we may use affiliates or vendors
of SCN to perform services for us, such as providing customer assistance,
processing your Card transactions, preparing monthly statements
describing activity on the Card and maintaining or developing software
for us. We also may disclose information in response to requests
from law enforcement agencies or state and federal banking regulators.
Disclosures for Joint Marketing and Servicing.SCN
may disclose all of the nonpublic personal information described
above to companies that perform marketing services on our behalf
including financial companies, such as banks and insurance companies;
non-financial companies, such as direct marketers and mail houses;
and others, such as membership organizations and others with whom
we have joint marketing agreements.
Other Disclosures.In order to make
available to you a wide variety of special non-financial products
and services, such as discount travel, discount movie tickets and
discount shopping programs, SCN may enter into arrangements with
non-affiliated parties to provide you with such special offers.
SCN may disclose all of the nonpublic personal information described
above to these parties who may want to offer their products and
services to you, unless you opt-out as described below.
Information Regarding Former Customers.SCN
discloses nonpublic personal information about former Card customers
with inactive Cards only in accordance with this Privacy Policy.
Our Security Procedures.SCN restricts
access to nonpublic personal information about you to those employees
whom we determine have a legitimate business purpose to access such
information in connection with the provision of products or services
to you. We maintain physical, electronic and procedural safeguards
that comply with federal standards to guard nonpublic personal information
about you.
Changes to this Privacy Policy.We
reserve the right to modify or supplement this Privacy Policy at
any time. If we make material changes, we will provide current customers
with a revised notice that describes our new practices.
Your Right to Opt-Out of Other Disclosures to Nonaffiliated Third
Parties.If you prefer that we not share nonpublic personal information
about you with nonaffiliated parties as described under “Other
Disclosures” above, you may opt-out at any time by requesting
us not to make those disclosures by calling SCN customer service
at 1-800-510-1314. Your “opt-out” designation does not
apply to disclosures permitted by law, disclosures for Joint Marketing
and Servicing described above, or disclosures to which you have
consented. If you have authorized a Registered User for the Card,
and either you or the Registered User chooses to opt-out, that decision
will apply to the entire Card. Once your request has been processed,
it will remain in effect until you request a change. Please note
that we cannot accommodate special opt-out requests.
SCHEDULE OF FEES AND CHARGES
Monthly Card Maintenance Fee $4.95 per month. Cards will be automatically
debited this amount on the 1st day of the month following the month
the Card was activated. ATM Fee ATM Usage Fee of $1.75 per ATM transaction
within the U.S. and $4.50 per ATM transaction outside the U.S. ATM
Decline or Balance Inquiry transactions are $.95 per transaction
in the U.S. & $1.50 outside the U.S.
POS Fee transactions requiring no PIN are FREE. POS transactions
requiring a PIN have a Usage Fee of $0.95 per POS transaction within
the U.S. and $1.50 per POS transaction outside the U.S.
Direct Deposit.................................................. |
FREE |
Signature Purchase.......................................... |
FREE |
Online Statement............................................. |
FREE |
Bank Wire Transfer........................................... |
$6.95 |
Paper Statement Copy..................................... |
$2.95 |
Special Service Fees Balance Inquiry and
Transaction History: This information is free online http://www.xlcard.com,
as applicable. If you wish to obtain balance or transaction information
by telephone, there is a charge of up to $2.00 per call.
Other Fees
Retail Card Load Fees: vary by retail location up to $5.00 per
load charged by Greendot or Moneygram
Card Rush Delivery Option: $15.00
Lost or Stolen Card Replacement Fee: $6.95 plus S/H
Card Liquidation Fee: $9.95 if liquidation is requested 30 days
or more after activation but before Card expiration.
Card Research and Special Requests: Should you request that we perform
research or handle special requests relating to the Card, there
will be a charge of up to $25 per hour for each request. Should
your request be the result of a billing error or unauthorized transaction,
this service is free.
Purchase and Reload: The store where you purchase the Card will
charge an initial activation fee and a reload fee. Check with your
retailer for information on these fees before you purchase the Card.
Penalty Charges
Overdraft Fee: $25.00
Returned Check Fee: $25.00
Inactivity Fee: $9.95 per month charged
to abandoned Cards, for up to twelve (12) months after the Card
has been deemed abandoned. Abandoned Cards will be deemed as such
if, a) a Card was purchased, but not activated after 90 days, or
b) there is one year of no transactions.
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